Privacy Policy
Effective date: February, 2026
1. Who we are
WeVOL is a social impact organization in Matapalo, Costa Rica, supporting community-led sustainable development with help from global volunteers.
2. What this policy covers
This policy explains how we collect, use, disclose, and protect personal information when you:
- Visit wevol.co
- Contact us by email, phone, or WhatsApp
- Submit the “Get in touch” form
- Apply for or participate in a WeVOL program or activities
3. Information we collect
A) Information you provide
- Contact form details: name, email address, phone number, and your message (from the “Get in touch” form).
- Direct contact details and communications when you email, call, or message us (including WhatsApp).
- Program participation details you provide when applying or booking (e.g., program selection, dates, and related planning details).
B) Information collected automatically
- Basic usage and device data (e.g., IP address, browser type, pages viewed) through cookies and similar technologies (see Cookies section).
4. How we use your information
We use your personal information to:
- Respond to inquiries and provide support
- Communicate about programs, activities, availability, and logistics
- Administer participation in WeVOL programs in Matapalo, Costa Rica
- Administer referral, ambassador, or affiliate program communications (where relevant)
- Improve our website and services
- Protect against fraud and keep our systems secure
- Meet legal and regulatory obligations
5. Cookies
We use cookies and similar technologies to operate the website and (if enabled) understand performance and usage. Where required, we will request consent for non-essential cookies.
6. When we share information
We may share information with:
- Service providers (hosting, website operations, email)
- Local operators or partners supporting activities and excursions (only what is needed to coordinate your experience)
- Legal or compliance authorities when required
We do not sell your personal information.
7. International transfers
Because WeVOL operates in Costa Rica, your information may be processed in Costa Rica and other countries where our providers operate.
8. Retention
We keep personal information only as long as needed for the purposes above (including safety, accounting, and legal requirements), then securely delete or anonymize it.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing. Contact us to make a request.
10. Contact
Email: [email protected]
Phone: Costa Rica +506 8310-6271 | USA (443) 434-4436 | WhatsApp +506 8840-9724
